Question 1

What payment methods do you accept?

Accepted Answer

We accept card payments, cryptocurrency (BTC, ETH, LTC, and more), PayPal Friends & Family, and paysafecard vouchers. Card and crypto orders confirm automatically; PayPal F&F goes through a short manual review.

Question 2

How do i get free keys?

Accepted Answer

To be able to get free license keys for our products you can join our media team.

Question 3

How do i join the media team?

Accepted Answer

To join our media team you simply have to create a ticket on our website and show us that you are engaged in our product marketing.

Question 4

How fast is delivery?

Accepted Answer

Most orders are delivered instantly once payment confirms. Crypto usually confirms within minutes depending on the network. PayPal F&F orders are reviewed manually, usually in under an hour.

Question 5

What is your refund policy?

Accepted Answer

Refund terms depend on the payment method and whether the key was delivered. The short version: contact us first and we will sort it out. Full details are in the refund policy.

Question 6

Where do I find my license key?

Accepted Answer

Your key appears on the order page as soon as the order is delivered, and stays available under your account. Guest orders can be looked up from the link in your confirmation email.

Question 7

Can I use my license on more than one PC?

Accepted Answer

Licenses are bound to one machine at a time. If you switch hardware, open a ticket and we will reset the binding for you.

Frequently asked questions